
Problem Possible cause Remedy
The hob deactivates. You put something on the sen-
sor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because it
operated only for a short time
or the sensor is damaged.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Hob²Hood does not work. You covered the control panel. Remove the object from the
control panel.
Automatic Heat Up does not
operate.
The zone is hot. Let the zone become suffi-
ciently cool.
The highest heat setting is set. The highest heat setting has
the same power as the func-
tion.
The heat setting changes be-
tween two levels.
Power management operates. Refer to "Daily use".
The sensor fields become hot. The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
zones if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated. Activate the sounds. Refer to
"Daily use".
The flexible induction cooking
area does not heat up the
cookware.
The cookware is in a wrong
position on the flexible induc-
tion cooking area.
Place the cookware in the cor-
rect position on the flexible in-
duction cooking area. The po-
sition of the cookware de-
pends on the activated func-
tion or function mode. Refer to
"Flexible induction cooking
area".
The diameter of the bottom of
the cookware is incorrect for
the activated function or func-
tion mode.
Use cookware with a diameter
applicable to the activated
function or function mode. Use
cookware with a diameter
smaller than 160 mm on a sin-
gle section of the flexible in-
duction cooking area. Refer to
"Flexible induction cooking
area".
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer
to "Hints and tips".
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